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Retailer response to changes in consumer behavior in the UK: Remaining relevant to the smart consumer

  • $495
  • September 2015
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Consumers in the UK have become increasingly confident, shrewd, and more difficult to please. The concept that people can bring about change through the way in which they shop has led to consumers holding an increasingly powerful position. Reta...

Changing consumer behavior in the UK: The rise of the smart consumer

  • $495
  • June 2015
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Consumer behavior in the UK has altered significantly. Consumers have become increasingly confident, shrewd, and more difficult to please, as evidenced by rising complaints and lower customer satisfaction levels. What's more, the concept th...