The Future of the Telecoms Industry: How to Navigate in a Climate of Intense Disruption and Change

The telecommunications industry is in a curious place right now. Mobile phone usage, internet traffic and data consumption has exploded and is only set to accelerate as far as most can see, yet telecoms companies that provide the facility to do any of these things, are struggling to grow at present.

There are multiple issues but principally it is not obvious what business model telecoms companies should adopt in order to secure their futures. Furthermore all kinds of large new disruptive events in the industry are looming over the next decade, from the emergence of new technology that might disrupt the main players, the building of the 5G network, trying to realize the dream of the internet of things and colossal M&A activity.

There are some good opportunities present in the industry, but without careful planning and redesigning of the traditional telecommunications business model, it is entirely possible some of the world’s biggest carriers might struggle to stay independent over the next few years.

Key Questions Answered

– What are the big players doing in the telecoms industry to cope with static revenue problems?

– Why is the industry suffering from issues of static revenues?

– Will 5G and the internet of things give the industry a boost?

– What players have a successful strategy at present?


As traditional voice, fixed line and messaging business models are eroding away, telecoms companies are having difficulty finding the best method to innovate and capture new business.

All kinds of internet based services are effectively absorbing the key areas that telecoms companies once dominated. The future for these companies involves finding new monetization pathways, but deciding just which to pursue is proving complex for the world’s largest carriers.

Reasons to buy

- Examine the business landscape in the telecoms industry and how the big players are coping.

- See just how the environment is difficult and new business strategies need to evolve.

- Explore some of the biggest M&A deals, why they happened and how they a

Table of Contents

Table of Contents

Executive Summary 2

The telecoms business model is under threat 2

5G is perhaps not the boost that the telecoms industry needs 2

Merger and acquisition activity in telecoms forecast to change market landscape 2

Internet of Things to transform industry and consumer behaviors 2

Telecoms industry disruptors are approaching from all angles 3

The Telecoms business model is under threat 8

The era of static revenues is proving difficult to escape 8

What business model to choose is a huge problem for the carriers 9

Reinvesting in networks and becoming a utility company is working for some 10

Content provision is an expensive and imperfect solution 11

Many that have invested in content cannot make it work 12

A three stage solution focusing on advertising might be the answer for some carriers 12

5G is perhaps not the boost that the Telecoms industry needs 14

5G is a significant upgrade over the previous generations 14

Carriers see IoT as being their key opportunity with 5G 15

Is upgrading the mobile network worth it for struggling telecoms companies? 15

It is difficult to predict whether IoT tech will even need 5G support 16

5G might not actually generate any new revenues for the big carriers 17

Some carriers and manufacturers are being more cautious around 5G technology 17

There is a battle developing between Wi-Fi and 5G 18

Merger and acquisition activity in telecoms forecast to change market landscape 19

AT&T and Time Warner merger deal will transform telecommunications in United States 19

Judge ruling on AT&T and Time Warner ignites showdown for possession of 21st Century Fox 20

T-Mobile deal with Sprint faces obstacles but would appear likely to go ahead 21

Ability of Europe to create genuine global player is about to be tested 22

Mixed signals from French telecoms regulators leaves much uncertainty regarding the future of European market 23

Internet of Things to transform industry and consumer behaviors 24

Initially sidestepped, telcos are finding relevance in IoT development 24

Industrial Internet of Things will provide opportunities for telecommunications in industry of tomorrow 25

Automotive market is first industry to bring mass market appeal to IoT 27

Everyday life is expected to be a natural home for Internet of Things, attracting telecoms firms, but progress has been slow 28

Telecoms industry disruptors are approaching from all angles 30

Telecoms disruptor companies see internet access as an opportunity market for new satellite broadband tech 30

New generations of Wi-Fi and disruptor tech Li-Fi are en route and how that will affect the market is unclear 32

Telecoms carriers are responsible for internet security and the threat is increasing 32

OTT brands are continuing to disrupt telecoms business models 33

The point of complete saturation might be approaching 33

Key Findings 35

Appendix 36

Sources 36

Further Reading 37

Ask the analyst 38

About MarketLine 38

Disclaimer 38

List of Tables

List of Tables

Table 1: UK 5G spectrum auction 5th April 2018 18

List of Figures

List of Figures

Figure 1: Average UK household spend on communications services 2005 to 2015 8

Figure 2: Fixed line and wireless telecoms global market value 2013-2022 9

Figure 3: T-Mobile network coverage map 2014-2017 10

Figure 3: Leading global telecoms companies revenues compared 2013-2017 11

Figure 5: UK Average monthly data consumption per household GB 12

Figure 6: 5G theoretical speeds compared to previous technologies, Mbps 14

Figure 7: 5G theoretical latency compared to previous technologies, milliseconds 15

Figure 8: Top ten countries by average mobile speed in 2018 16

Figure 8: Top ten countries by average broadband speed in 2018 17

Figure 10: AT&T Time Warner merger 19

Figure 11: Comcast merger with 21st Century Fox is possible 20

Figure 12: T-Mobile and Sprint merger in US is being mooted 21

Figure 13: Vodafone 22

Figure 14: Amazon Web Services revenues 2013 to 2017 ($bn) 24

Figure 15: BP 25

Figure 16: Model of a ”˜connected power station’ 26

Figure 17: Huawei and Groupe PSA, DS 7 Crossback artists impression 27

Figure 18: Internet of Things home 28

Figure 19: OneWeb satellite 30

Figure 20: Li-Fi connecting to a device 31

Figure 21: OTT messaging and voice services 33


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