Carrier digital communications: Agility and innovation will maximize service provider opportunities.

Digital communication technologies have exploded across the world transforming nearly every aspect of the information and media landscape. Organizations are shifting to address implications, manage consequences, and capitalize on opportunities presented by new digital communications platforms, and by the emergence of social media platforms in particular. This case study gives an insight into the reasons behind the growing popularity of the carrier digital communications market, analyzes the market drivers and details a number of industry and service provider initiatives that highlight how technologies from VoLTE to Wi-Fi Calling and WebRTC are moving towards commercialization.

Scope

Analyzes the development of the digital communication carriers.

Evaluates the particular factors of the digital communications technology.

Identifies future market opportunities and what can be done to meet them.

Reasons to buy

Why do carriers of digital communication need to develop theirs services?

What makes the digital communication popular?

What awaits the carriers of digital communication in the future?

Companies mentioned

None

Table of Contents

Overview

Catalyst

Summary

Carrier forced to develop their services

Global carrier mobile messaging volumes and revenues threatened by OTT messenger apps

OTT threat moves beyond messaging to voice

Leading OTT messaging apps dominate in video calling feature functionality

Digital communications technology stepping into voice and data network

VoLTE enters into mobile networks

Wi-Fi access points gaining importance in supporting voice and video calls

WebRTC is an alternative route for real time communications

Popularity of digital communications technology growing

RCS becomes the standard communication offer

Wi-Fi calling deployments to date and next steps

WebRTC developed by major carriers

Mesh networking's march toward market success

Broad array of competitors innovate faster in digital communications

Competitive digital communications solutions

Carriers see opportunities in digital communications

Conclusion

Carriers evolve mobile messaging application interfaces to incorporate new voice and video communications offerings

Appendix

Definitions

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List of Tables

None

List of Figures

Figure 1: Average monthly SMS Decline 2015-20120

Figure 2: Voice ARPS in 2020

Figure 3: OTT Voice demonstrates rapid progress in 2015

Figure 4: Leading OTT app Video calling capabilities

Figure 5: Carrier voice evolution to VoLTE

Figure 6: 5G use cases and technology requirements to support them

Figure 7: Integrating WebRTC clients with carrier IP networks

Figure 8: Rich communications services market status

Figure 9: Key carrier Wi-Fi calling deployments to date, features

Figure 10: Open Garden’s network vision

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